WHAT YOU NEED TO KNOW

SECURE PAYMENT 

"To offer you a better shopping experience, the minimum amount on our site is set at 25 euros. This allows you to benefit from optimized delivery charges and avoid paying high shipping costs on small purchases. In this way, you benefit from better value for money for your orders."

On our site, you can make your purchases in complete confidence thanks to our secure payment system. We accept credit card payments via a secure and reliable infrastructure.

Your bank details are processed exclusively by our payment service provider, which uses an advanced encryption algorithm (PCI level 1 certification, guaranteeing the highest level of security). This ensures the protection of all your transactions.

For a smooth and simple experience, we offer several payment methods:

✅ Stripe

✅ PayPal

✅ Google Pay

✅ Apple Pay

If you encounter a problem with your payment, please don't hesitate to contact us by e-mail. We'll be happy to help.

Once your parcel has been collected by the carrier, you will receive a tracking number. You can track your order at any time on the Aftership platform:

🔗 https://www.aftership.com/fr/track 📦

Careful packaging and no customs charges All our packages are prepared with the utmost care and shipped discreetly. What's more, there are no customs charges for shipments within Europe.

🚚 Flexible delivery options We know that package weight can influence shipping costs. To offer you a more economical alternative, we offer the INPOST (MONDIAL RELAY EUROPE) service for parcels up to 10 kg. With this option, your parcel will be dropped off at a relay point. If you have a preferred delivery address, indicate it in the comments section, and we'll do our best to choose the nearest relay point.

💡 In the event of a problem with delivery We understand that delays or incidents may occur once your package has been picked up by the carrier. While we cannot be held responsible for logistical hazards, our priority is your satisfaction.

If you encounter a problem, please do not hesitate to contact us by e-mail or private message, indicating your name and order number. We'll do everything we can to help you, because our greatest satisfaction comes from knowing that you're enjoying our exotic items to the full. ✨

📅 What do the dates mean?

All our beverages imported from all over the world carry a date, which can be either a use-by date or a production date. Unlike perishable products such as dairy products, meat or cookies, this date does not mean that the drink becomes unfit for consumption once it has passed. It is above all an indicator used by manufacturers to guarantee optimal flavor and aroma.

🔍 How to interpret these dates?

* Beverages imported from China: The date indicated generally corresponds to the production date. Simply add 15 months to obtain the best-before date.

* Pepsico products (USA & Canada): These beverages can be consumed 6 to 10 months after the date on the bottle, and 8 to 12 months after the date on the can. Other American beverages (Sprite, Canada Dry, Faygo, etc.): They can be consumed without concern 6 to 8 months after the date indicated on the bottle.

✅ Products that can always be consumed

We make sure that all the products available on our site are still within their optimal consumption period. If an item is still on sale, it means that its date is still reasonable. As soon as a drink exceeds its recommended consumption period, it is immediately withdrawn from our catalog.

💡 For greater transparency, you can also check this information on the official websites of the brands concerned.

If you have a question about our products or a complaint, or any other matter, don't hesitate to send us a message on our customer service which is available from 9am to 8pm on instagram or by email. If you encounter any problems on our site or elsewhere, please don't hesitate to let us know, as servers can have their own problems or other issues. We do our best to check regularly, but your feedback can be a big help. You can also send us an e-mail or a message on our social networks to help us improve our service. If you're happy with our services, the best way to show your support for the site, or our hard-working team, is to leave us a message on our Google page, or on our product reviews on the site. We'd like to thank you for the trust you've placed in us since 2021, and we'll do our best to reciprocate by keeping our prices as low as possible, offering you a batch of hard-to-get items or adding gifts to your orders.